Frequently Asked Questions
Everything you need to know about your SAYSKY performance gear.
How do I find the right size for my running gear?
SAYSKY products are designed with a performance fit. We recommend checking our detailed size guide on each product page, which includes body measurements and fit recommendations to ensure maximum comfort during your run.
What is the expected shipping time for my order?
Orders are typically processed within 24 hours. Standard shipping takes 2-5 business days within Europe and 5-10 business days for international destinations. You will receive a tracking link as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging with tags attached. Please use our online return portal to generate a shipping label and initiate your refund or exchange.
How should I wash and care for my SAYSKY technical fabrics?
To maintain the performance of the technical fabrics, we recommend washing at 30 degrees Celsius, inside out, and avoiding fabric softeners or tumble drying. This helps preserve the moisture-wicking properties and longevity of the prints.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout. Please note that local customs duties may apply for orders outside of the EU.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and several local payment options like Klarna and MobilePay depending on your region.